PAYMENT

Payment methods :

1. PayPal

2. Visa

3. Master

4. Klarna

5. Discover

6. Diners Club

When there is a problem with your payment, You can contact us in the following ways, we will reply as soon as we see your information.：

"Chat with us" live chat tool on the website page

E-mail ： info@shengmilo-bikes.com

Whats app: +8617620358622

  

1. Pay with PayPal

 

We highly recommend our customers to pay by PayPal directly to complete their orders. Since PayPal provides the safest way for shopping online and without reviling any information of your account while shopping online and providing your financial information. We accept the payment from all of the balance, credit/debit card, bank account, and PayPal Credit on your PayPal account. It’s easier, faster, and safer.

If you do not have a PayPal account, you may do the following steps (for future steps, you don't have to register for PayPal):

  1. Select“PayPal” still at the “Payment” step at the checkout page.
  2. Click the “Complete Order”
  3. Then you'll be directed to a sub-page with options of PayPal account login and Debit/Credit card payment.
  4. Click “Pay with Debit Card or Credit Card”
  5. Fill in your debit/credit card information and complete your order.

2. Credit card payment

You can directly fill in the credit card information on the order settlement page to make the payment.

3.Frequently Asked Questions About payment Methods:

Q1: Can I pay in installments?

A: Yes, If you choose Klarna, there are 12 countries where you can apply for installment payment. These countries are Germany，Netherlands，Austria，Finland，Denmark，Sweden，UK， FR, etc.

See all of your purchases in one place, pay any open balances and much more in the Klarna app. You can also log into your Klarna account at https://app.klarna.com/login. 

Countries Type Of payment method
Germany  Pay later, Slice it
Netherlands Pay later
Austria  Pay later, Slice it
Finland  Slice it
Denmark  Pay later
Sweden  Pay later, Slice it
Belgium Pay Later
Spain Pay in 3
Italy Pay in 3
France Pay in 3
UK Pay later, Pay in 3
USA Pay in 4

Q2: Can I pay on delivery?

A: No, we do not accept pay on delivery at the moment.

Q3: How can I use coupon code? Why there’s no place to apply discount codes?

A: Hi, On mobile, click “ADD TO CARD” button on cart page and enter check out. Click “Show order summary” . Copy and paste the discount code and click “Apply” .

Step1:

Step 2:
On computers, click “Check Out” button on cart page and enter check out. Copy and paste the discount code and click “Apply” on order page:

If you have any after-sales questions, please contact: info@shengmilo-bikes.com.

Remember to attach your order number (for example #1300) in the email to get better support. Our after-sales team will get in touch with you in 24 hours on business days.

You can also contact us via online chat, thanks.

Regards, 

Shengmilo Team.